Privacy Policy for chat-engine.ai

Effective Date: 10.09.2025

1. General Provisions

We, the team of chat-engine.ai (hereinafter — "Service," "we," "our"), take your privacy and the protection of personal data seriously. This Privacy Policy explains what information we collect, how we use it, with whom and under what conditions we may share it, and what rights you have.

Our Policy:

• is public, easily accessible, and published within our application and on the website, including in the "Privacy Policy URL" field in the Facebook App Dashboard;
• complies with applicable laws (such as GDPR, CalOPPA, COPPA) and the rules of the Meta platform.

2. What Data We Collect and How We Use It

We may collect the following data:

• Required data, necessary for the functioning of the Service: name, email address, account information (e.g., via Facebook Login).
• Technical data: IP address, browser and device details, usage of features, error and performance data to improve the Service.
• Optional data, if you choose to share it: preferences, interaction history, etc.

We use data to:

• provide and support the Service;
• perform analytics, improve UX and features;
• communicate with users (e.g., notifications, newsletters);
• only for the purposes clearly described in this Policy.

3. Information Sharing

We do not sell your personal data to third parties.

We may share data with:

• Meta (Facebook) — only within permitted API requests, including Facebook Login or other SDKs, as disclosed in this Policy.
• Service providers (e.g., hosting, analytics) — only with those who agree to confidentiality and use data solely to support our Service.

4. Cookies and Tracking

We use cookies and similar technologies for:

• essential website functionality (e.g., authentication);
• analytics and UX improvement.

We obtain consent for non-essential cookies (e.g., analytics, advertising) before they are set.

5. User Rights

You have the right to know what data we collect and access it.

You may request correction of inaccuracies, deletion of your data, or restriction of processing.

In accordance with Meta's platform requirements, when a user account is deleted, all related Meta platform data is also deleted.

If the app is available to users in the EU, you also have GDPR rights (access, rectification, portability, erasure, restriction, objection).

6. Children's Data

If users under the age of 13 (in the U.S.) access our application, we strictly comply with COPPA, including:

• obtaining verifiable parental consent;
• limiting the collection of data;
• providing transparent information for parents.

7. Data Security

We take reasonable measures to protect your data, including technical (encryption, role-based access) and organizational safeguards.
If your application accesses additional Facebook Platform data, a yearly Data Protection Assessment (DPA) may be required by Meta.

8. Data Use After Deactivation

If our integration with the Meta platform is terminated or the application is deactivated, all data obtained through the platform will be deleted in accordance with Meta's requirements.

9. Policy Updates

We reserve the right to update this Policy. All changes will be published with the effective date. We encourage you to review the current version regularly.

10. Contact

For questions or requests regarding your privacy, please contact us at:

Email: info@chat-engine.ai

Or through the contact form on our website.